• Personal
  • Corporate
  • About Us
  • 简 |  繁 |  EN
  •   Sign in  
    • Personal Banking
    • Corporate Banking
header logo
  • Corporate Profile
  • Legal
  • Careers
  • News & Stories
  • Disclosures
  • Personal
    • Accounts
      • Accounts
        • Easy Account
        • Basic Chequing Account
        • Premium Chequing Account
        • Other Currencies Account
      • Transfers & Remittances
        • EFT
        • Remittances
    • Bank Cards
      • Bank Cards
        • CUP Dual Currency Credit Cards
        • Global Debit Card
        • CUP Prepaid Card (CNY or CAD)
        • QR Code Payment
      • Benefits
        • Platinum Credit Card Benefits
        • UnionPay Cards Benefits
        • UnionPay QR Code Benefits
        • Use Your Cards Online
        • Find the Merchants
    • Mortgage & Loans
      • Mortgages
        • Mortgage Specialists
        • Mortgage Rates
        • Affordability Calculator
        • Payment Calculator
        • Prepayment Calculator
        • Request a Call
        • Mortgage Q&A
      • Loans
        • Term Loans
        • Secured Personal Line of Credit
        • Overdraft Protection
        • Car Loan
        • RRSP Loan
        • PrePayment Q&A
    • Savings
      • Savings
        • CAD Premium Term Deposit
        • USD Premium Term Deposit
        • RMB Premium Term Deposit
        • TFSA
        • RRSP
    • Crossborder Services
      • Study Abroad
        • Student GIC Program
        • Account Opening Witness Service
      • Remittances
        • Foreign Exchanges
        • RMB Pre-settlement Remittance
        • RMB Crossborder Remittance
        • In-House Remittance
        • Global Remittance
        • Inward Remittance
      • RMB Services
        • RMB Services Introduction
        • Crossborder RMB Policies
        • RMB Crossborder B2C Payment
    • Ways to Bank
      • eBanking
        • Online Banking
        • Mobile Banking
        • Telephone Banking
        • ICBK Messenger
        • Mobile cheque Deposit
        • QR Code Payment
      • Branch/ATM
        • Branches Location
        • ATM Finder
        • Safety Box
      • eTools
        • Rates & Fees
        • Forms
        • FAQs
  • Corporate
    • Accounts
      • Business Current Account
      • Basic Smart Saving Account
    • Cash Management
      • Managing Payables
      • Managing Receivables
      • Managing Cash Flow and Information
      • Foreign Exchanges
      • Cash Management Online
    • Financing
    • GICs
    • Commitment to SME
    • Financial Services
      • Financial Services
      • Consulting Services
  • About Us
    • Corporate Profile
    • Legal
    • Careers
    • News & Stories
    • Disclosures
logo
 
 
简
繁

Customer Services

  • Rates and Fees

  • FCAC Account Selector Tool

  • Power of Attorney and Joint Account

  • Customer Complaint Resolution Procedures

  • UnionPay Merchant Service Complaint Handling Process

  • FAQ

  • Email Us

Profile
News
Branches
Disclosures
Legal
Privacy
Customer Services
Careers
Subscribe
Member of CDIC
Copyright © Industrial and Commercial Bank of China (Canada) All rights reserved

1. Scan the QR code via Wechat
2. Send to friends